92dadu Privacy Policy — How We Handle Your Personal Data With Respect

1. Introduction

This Privacy Policy applies to all personal data collected and processed by 92dadu ("the Platform", "We", "Us", "Our") in connection with your use of the 92dadu.online website and all associated gaming services. By registering an account on 92dadu or using the platform in any way, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein.

92dadu is committed to protecting the privacy and security of all players on the platform. We understand that personal data — particularly financial data and gaming history — is sensitive, and we treat it accordingly. Our approach to data privacy is grounded in three principles: collect only what is necessary, protect what we collect with the strongest available security, and give players full transparency and control over their own information.

This policy should be read alongside our Terms and Conditions and our Responsible Gaming policy, which together form the complete agreement between you and 92dadu. If you have questions about any aspect of this Privacy Policy, contact us at support@92dadu.online before proceeding.

2. Personal Data We Collect

92dadu collects two categories of personal data: data you provide directly to us when using the platform, and data collected automatically as a result of your interaction with the site. Below is a clear breakdown of what falls into each category.

Data you provide directly:

• Full legal name as per your CNIC or other identity document
• Date of birth (used for age verification)
• Pakistani mobile phone number
• Email address
• Residential address in Pakistan
• CNIC number (where required for identity verification)
• Payment details — Easypaisa/JazzCash account number, bank account details or card information
• Proof of identity and address documents uploaded during KYC verification
• Any information provided in support communications or complaint submissions

Data collected automatically:

• IP address and approximate geographic location
• Device type, operating system and browser version
• Session start and end times
• Pages visited and features used within the 92dadu platform
• Game play history including games played, bets placed, wins and losses
• Deposit and withdrawal transaction history
• Bonus and promotion claims and usage
• Login timestamps and access logs
• Cookies and similar tracking data (see Section 8)

3. How Your Data Is Collected

92dadu collects your personal data through several mechanisms, each of which is described below so you understand exactly when and how data flows to us.

92dadu does not purchase personal data from third-party data brokers or marketing lists. All personal data we hold about you has been provided directly by you or collected through your direct use of the platform.

4. Why We Use Your Personal Data

92dadu uses your personal data for specific, documented purposes. We do not use data for purposes beyond those listed below without obtaining fresh consent or establishing a new legal basis.

• Account management — Creating, maintaining and securing your 92dadu account and verifying your identity.
• Payment processing — Processing deposits and withdrawals in PKR via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card payments.
• Legal and regulatory compliance — Meeting our obligations under applicable gaming law, anti-money laundering regulations and age verification requirements.
• Fraud prevention and security — Detecting and preventing fraudulent accounts, payment fraud, multi-accounting and other prohibited activity.
• Responsible gaming — Monitoring gameplay patterns to identify potentially problematic behaviour and applying responsible gaming interventions where appropriate.
• Customer support — Responding to queries, resolving disputes and managing complaints.
• Platform improvement — Analysing aggregated, anonymised usage data to improve the 92dadu platform and game offerings.
• Marketing communications — Sending you information about 92dadu promotions and offers where you have consented to receive such communications (see Section 13).

5. Legal Basis for Processing

Every use of your personal data by 92dadu is grounded in one of the following legal bases. We identify the applicable legal basis for each processing activity and do not process data without one.

• Contractual necessity — Processing required to fulfil our contract with you as a registered 92dadu player, including account operation, game provision and payment processing.
• Legal obligation — Processing required to comply with applicable law including anti-money laundering obligations, age verification requirements and regulatory reporting duties.
• Legitimate interests — Processing for fraud prevention, platform security, responsible gaming monitoring and platform improvement, where our interests do not override your privacy rights.
• Consent — Processing for direct marketing communications, where you have given explicit opt-in consent. You may withdraw this consent at any time.

6. Sharing Your Personal Data

92dadu does not sell, rent or trade your personal data with any third party for commercial or marketing purposes — full stop. Your data is shared only in the following strictly defined circumstances, with parties that are contractually bound to protect it:

• Payment processors — Your payment details are shared with our licensed payment processing partners (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT gateway operators and card processors) solely to execute your requested transactions.
• Game providers — Limited technical data including a pseudonymised player identifier is shared with game software providers to enable game sessions. These providers do not receive your name, contact details or financial information.
• Identity verification services — During KYC processes, identity documents may be processed by a regulated third-party identity verification provider under strict data processing agreements.
• Regulatory and law enforcement authorities — 92dadu is legally required to share certain data with relevant authorities in specific circumstances, including suspected money laundering or fraud investigations. We disclose only the minimum data required by law and only upon valid legal request.
• Professional advisers — Lawyers, auditors and compliance consultants may access limited data under strict confidentiality obligations where necessary for our legal and regulatory duties.

All third parties with whom 92dadu shares personal data are bound by contractual data protection obligations. We conduct due diligence on all data processors before engaging them and review these relationships periodically.

7. Payment Data Security

Financial data security is a top priority at 92dadu. When you make a deposit or withdrawal via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or card, your payment credentials are transmitted directly to the relevant payment processor via an encrypted connection. 92dadu does not store full card numbers, CVV codes or mobile wallet PINs on our servers at any point.

All card payment processing at 92dadu is handled by PCI-DSS Level 1 compliant payment processors — the highest level of payment card data security certification available. This means your card data is processed in an environment that meets international financial security standards independently audited on an annual basis.

• 92dadu stores only a masked payment reference (e.g., last four digits of a card or a wallet account number) to enable you to identify your payment methods in your account settings.
• All payment transaction records are retained for the legally required period to comply with AML and financial record-keeping obligations.
• You must only use payment methods registered in your own name at 92dadu — third-party payment methods are not accepted.

8. Cookies and Tracking Technologies

92dadu uses cookies and similar tracking technologies to provide a functional, secure and personalised platform experience. A cookie is a small text file stored on your device when you visit a website. The types of cookies used on 92dadu are described below.

92dadu does not use advertising cookies or share cookie data with third-party advertisers or marketing platforms. You can manage your cookie preferences through your browser settings at any time. Note that disabling essential cookies will affect your ability to log in and use the platform.

9. Data Retention

92dadu retains personal data for as long as is necessary to fulfil the purposes described in this Policy, to comply with our legal obligations and to defend against potential legal claims. The specific retention periods below apply to standard player accounts.

• Active account data — Retained for the duration of your registered account plus an additional five years after account closure, as required by AML regulations.
• Transaction records — Retained for a minimum of seven years in accordance with financial record-keeping requirements applicable to licensed gaming operators.
• KYC documents — Retained for the duration of your account plus five years after closure, or longer if required by an active regulatory investigation.
• Support communications — Retained for three years after the last interaction to support ongoing dispute resolution and service quality review.
• Marketing consent records — Retained for as long as you remain subscribed, plus three years after unsubscription to evidence consent history.
• Security and fraud logs — Retained for two years for fraud investigation purposes.

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request account deletion, we will delete all data not subject to a legal retention obligation within 30 days of your verified request.

10. Security Measures

92dadu implements a layered security architecture to protect your personal data against unauthorised access, loss, destruction or alteration. The key technical and organisational measures in place include:

• 256-bit SSL/TLS encryption — All data transmitted between your device and 92dadu servers is encrypted using industry-standard SSL/TLS technology, the same encryption used by Pakistani banks.
• Encrypted data storage — Sensitive personal data including identity documents is stored in encrypted form at rest.
• Access controls — Access to personal data is restricted to 92dadu staff who require it to perform their specific job functions, under a strict role-based access control system.
• Two-factor authentication — Available for all 92dadu player accounts and required for all internal staff accounts.
• Intrusion detection — Automated monitoring systems detect and alert on suspicious access patterns in real time.
• Regular security audits — The 92dadu platform undergoes independent security penetration testing and code reviews on a scheduled basis.
• Incident response plan — In the event of a data security incident that affects your personal data, 92dadu will notify affected players within 72 hours of becoming aware of the breach, as required by applicable regulations.

11. Your Privacy Rights

As a 92dadu player, you have the following rights in relation to your personal data. To exercise any of these rights, contact support@92dadu.online with the subject line "Privacy Rights Request" and your registered account details. 92dadu will respond to all valid requests within 30 days.